ERASE-ing Patient Mistreatment of Trainees: Faculty Workshop

A stepwise approach to help faculty physicians manage patient mistreatment of trainees (residents and students). The interactive, case-based educator development session is summarized by the acronym ERASE: (1) Expect that mistreatment will occur. (2) Recognize episodes of mistreatment. (3) Address the situation in real time. (4) Support the learner after the event. (5) Establish/encourage a positive culture and includes a post-session survey.