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Diversity and Inclusion Strategic Planning Toolkit
A strategic plan shapes and guides what an organization is, who it serves, what it does, and why.
This guide provides nine essential tasks to help navigate the diversity and inclusion strategic planning process.
Although you should work through the tasks in order, you will find the process can be circular. As you conduct move through the process, you may return to earlier tasks in order to change and/or expand on your original thinking.
Treat this as a flexible — rather than a rigid — process.
Getting Ready for Strategic Planning
A strategic plan shapes and guides what an organization is, who it serves, what it does, and why. Effective strategic plans also articulate how an organization will know it is successful.
Strategic planning answers the following key questions:
- Where are we?
- Where are we going?
- How will we get there?
- Are we getting there?
Diversity and Inclusion at Your Organization
Please review your organization’s current definition of diversity and inclusion. Ask yourself the following:
- Are there elements that are missing?
- Are there areas that need attention?
- Is this definition well understood?
- Is this definition engrained in the culture of the organization?
Assemble Your Team
Engage your leadership team to work through the essential tasks in this toolkit and to make critical choices about your institution’s strategic direction.
Teams will vary in size, depending on the amount and history of diversity within the organization. Below are some suggestions for people to invite:
- Deans
- Faculty
- Stakeholders from within and outside your department
- Staff responsible for implementation
- An administrator to record steps, arrange meetings, etc.
Tip: Select people who are strategic thinkers and good at solving problems. It is not enough to only consider the organizational charts; rather, consider where influence in your organization is housed and identify individuals whose perspectives carry more weight, regardless of their place in the organization.
Establish Scope
Define the scope of your strategic plan. Understand the key area(s) of emphasis for the plan as outlined by the leaders who started the strategic planning initiative.
- What is it that this plan is seeking to accomplish within the confines of your organizational structure?
- Where are the boundaries for your work, and how will this plan engage all the invested constituents?
Determine Your Timeline
To maximize the effectiveness of this toolkit, you and your team will need to invest time in researching and collecting information to answer the questions asked in each essential task.
You will also need meeting time to review materials, delegate tasks, discuss findings, and make decisions. We suggest that you develop a timeline for your team and set aside enough time (three months or more) to complete this process.
Environmental Scan
Task 1: Solicit Buy-In and Commitment from Key Stakeholders
Method
Communication Resources
- The Case for Diversity and Inclusion and The Role of Diversity Officers in Part II of the Strategic Planning Guide
- Elevator Speech: Tips and Samples (DOC)
- Diversity Rationale: University of Louisville School of Medicine (PDF)
- Diversity Statement: University of Massachusetts Medical School (PDF)
- AAMC Communicating Your Strategic Plan Teleconference
- AAMC Diversity 3.0, The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies Webinar
Strategic Planning Resources
- AAMC Diversity and Inclusion in Academic Medicine: A Strategic Planning Guide Webinar
- AAMC GDI Navigator to Excellence: Strategic Planning Webinar
- AAMC Introduction to Strategic Planning
- AAMC Organizational Alignment Presentation (PDF)
Diversity Resources (some resources require purchase)
Task 2: Build a Strong Foundation for the Initiative by Assessing the Existing Landscape
Method
Organizational Assessment Resources
- Getting Ready: Data Collection Self-Assessment (PDF)
- National Multicultural Institute, Identifying Organizational Readiness Checklist (PDF)
- University of Washington School of Medicine Board of Deans Report Checklist (PDF)
- Organizational Readiness: HR Questions (PDF)
Climate and Culture Resources
- Assessing the Existing Landscape in Part II of the Strategic Planning Guide
- AAMC Diversity Engagement Survey
- AAMC Assessing Institutional Climate and Culture
AAMC Data
SWOT Analysis
Task 3: Identify Leverage Points and Challenges
Method
Data Collection Standards
- LCME Data Collection Instrument Survey (Sections 3.3 and 7.6 )
- U.S. Department of Health and Human Services, National Standards for Culturally and Linguistically Appropriate Services in Health Care
AAMC Data Resources
Organizational Change Resources
- Achieving Diversity and Inclusion in Part II of the Strategic Planning Guide
- Implementing Diversity: Best Practices for Making Diversity Work in Your Organization
- The 8-Step Process for Leading Change
Vision, Mission, Strategic Goals
Task 4: Set diversity and inclusion goals that align with organization mission, vision, and values
Method
- Key Terms and Examples: Vision, Mission, Values (DOC)
- Template: Goal Setting and Alignment (DOC)
- Goal and Strategy Template (DOC)
Goal Setting Resources
- On Strategy, Goal Stetting as an Art Form
- University of Wisconsin - Madison Project Prioritization Guide
- Victorian Department of Health (Australia), Writing Measurable Objectives (SMART Goals)
- Tarrant County College, Writing Outcomes/Objectives
Diversity Goals Example
Strategic Planning Resources
Objectives, Tasks, Metrics
Task 5: Set clear and realistic objectives, supporting tasks, and action steps required to achieve goals
Method
- Key Terms and Examples: Goals, Objectives, Tasks, and Action Steps (PDF)
- Template: Goals, Objectives, Tasks, and Actions (DOC)
Related Resources
- Achieving Diversity and Inclusion in Part II of the Strategic Planning Guide
- How Colleges Work: The Cybernetics of Academic Organization and Leadership
- University of Texas Medical Branch Strategic Planning Process Diagram (PDF)
- AAMC Group on Institutional Planning Strategic Planning Resources
Task 6: Develop accountability methods and metrics to measure achievement of each objective
Method
- Key Terms and Examples: Measure, Metrics, Target, and Benchmark (DOC)
- Template: Metric Development (DOC)
Data Collection and Accountability Resources
- Responsible Accountable Consult Inform (RACI) Charting (PDF)
- Data Dictionary Template (Excel)
- Performance Dashboard (DOC)
- Measuring diversity and inclusion in academic medicine: the diversity engagement survey
- Brotherton SE, Etzel SI. 2014. Graduate medical education, 2013-2014. JAMA 312(22):2427-2445 (ACGME data source)
- Faculty Roster: Distribution of U.S. medical school faculty by sex, race/ethnicity, rank, and department
Related Resources
- Assessing the Existing Landscape in Part II of the Strategic Planning Guide
- Workforce Diversity Network, Diversity Metrics, Measurement, and Evaluation
Implementation and Alignment
Task 7: Establish roles, responsibilities, and decision-making channels
Method
Roles and Responsibilities Resources
- Joint Planning Diversity Functions Chart (PDF)
- University of Massachusetts Medical School Diversity Initiative Organization Chart (PDF)
Advisory Council and Communication Resources
Related Resources
- The Role of Diversity Officers in Part II of the Strategic Planning Guide
- National Multicultural Institute, Identifying Organizational Readiness Checklist (PDF)
- Plummer DL, ed. 2002. Handbook of Diversity Management: Beyond Awareness to Competency-Based Learning. Lanham, MD: University Press of America.
- Plummer DL, Jordan CG. 2007. Going plaid: integrating diversity into business strategy. OD Practitioner 39: 35-40.
- Axelrod N. R. 2004. Advisory Councils. Washington, DC: BoardSource.
Task 8: Develop a Realistic Timeline for Executing All Action Steps
Method
Timeline Development Resource
Related Resources
- Assessing the Existing Landscape in Part II of the Strategic Planning Guide
- CFAR, Regional Health System Proposed Timeline and Process for Updating the Strategic Plan (PDF)
Task 9: Prepare the Written Plan
Method
Review the sample strategic plans provided below.
Tips
- Do not feel constrained by templates or samples. The structure of your written plan should match your requirements.
- Review plans prepared by colleagues for inspiration.
- Implement your communication plan as you complete your written strategic plan.
Related Resources
Sample Strategic Plans
- The George Washington University School of Medicine and Health Sciences Diversity and Inclusion Action Plan (PDF)
- Rush University Medical Center Plan for Diversity and Inclusion (PDF)
- Southern Illinois University School of Medicine Policy and Plan for Diversity and Inclusion (PDF)
- University of Arizona College of Medicine-Phoenix Office Diversity and Inclusion Strategic Planning Map (PDF)
- University of California San Francisco Strategic Plan for Diversity, Equity, and Inclusion (PDF)
- The University of Kansas Medical Center Diversity and Inclusion Action Items (PDF)
- University of Massachusetts Medical School Diversity Strategic Plan (PDF)
- University of Texas Medical Branch Diversity Scorecard (PDF)
Want to know more?
Diversity and Inclusion in Academic Medicine: A Strategic Planning Guide is available through the AAMC Store.