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On Wednesday, December 11, 2019, the GIP Professional Development Subcommittee held a webinar on Effective Communication. In today’s academic healthcare environment, a key component driving organizational success is effective communication. Whether you are grappling with mergers and acquisitions, implementing strategic plans, influencing change within your organization, or navigating high-stakes conversations, communicating effectively is an invaluable skill-set. This webinar addresses:

  • How emotional intelligence impacts the quality of communication
  • Management of ambiguity by using a solution-focused approach to close the “knowing-doing gap”
  • How to overcome the “deadly obstacles” often encountered in difficult conversations
  • Best practices for crafting high-quality messages

Participants were asked to share their most daunting communication challenges prior to the webinar. Those examples were incorporated into the webinar as case examples.

WEbinar Recording

Speaker:
R. Kevin Grigsby, MSW, DSW,  Senior Director, Member Organizational Development
Association of American Medical Colleges

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