When faced with a crisis, academic medical centers must be prepared to address challenges by redefining the way they operate and shape the future of their organizations through strategic planning in order to better support faculty, staff, and students. This webinar sponsored by the Group on Business Affairs (GBA) and the Group on Institutional Planning (GIP) offered a case study on “The New Normal” initiative at the University of South Florida Health, where six teams collaborated remotely, in response to the COVID pandemic, to swiftly develop recommendations and solutions for remote work, telehealth, operational efficiency, and workforce productivity. Participants learned a method for strategic planning with remote teams that can be applied to any organizations. Topics included:
- How to use Kotter's change model to implement organizational change
- How to design a project plan for a strategic initiative
- How to use online tools for remote planning and collaboration
- How to engage stakeholders and obtain feedback across an organization through surveys and operational efficiency action plans
- How to apply research-based best practices and lessons learned on remote work, telehealth implementation, operational efficiency, and workforce productivity
Learning Objectives
- Applied a method for strategic planning with remote teams in their organizations
- Selected online planning tools that best supported collaboration among their remote teams
- Conducted operational efficiency action planning with departments and units in their organization
Speaker
Jacqueleen Reyes Hull, EdD
Assistant Vice President for Administration
University of South Florida Health