Contact ERAS Support

Please complete the form below to submit a request or inquiry to ERAS Client Technical Support available Monday-Friday, 8 a.m. - 6 p.m. ET.

ERAS for Programs: 202-828-0413
ERAS for Schools: 202-862-6249
ERAS for Applicants : 202-862-6264
ERAS for LoR Authors: 202-862-6298

First Name:

Last Name:

Email Address:

Phone

I need Help with ERAS for:

Applicant Information

AAMC ID

Which best describes you:

Applying for:

Reason for contacting us

Program Information

Program Name

Specialty

Accreditation ID

EAM Login ID

Reason for contacting us:

School Information

Institution Accreditation

Institution Name

EAM Login ID

Reason for contacting us:

LoR user

Applicant's Name

LoR Author Name

Author's AAMC ID

Applicant's AAMC ID

Letter ID

Reason for contacting us:

Warning The ECFMG, as your dean's office, conducts the processing for all of your documents. All new LoRs must be processed by the ECFMG before they will display as 'Available' in MyERAS. Letters with that status may then be assigned to programs.

The ECFMG may take up to 5 business days to process your LoRs. Please visit the ECFMG website at https://www.ecfmg.org/eras/applicants-documents-submission-at-a-glance.html or contact them directly to find out more about processing times for your documents, including LoRs. You may reach the ECFMG at eras-support@ecfmg.org or at 215-966-3520.

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