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Contacting the MCAT Resource Center

Tips for Contacting the MCAT Resource Center

Please be patient

Your call is important to the MCAT staff, and we take every measure to ensure that we answer your call in a timely manner. Our average wait time on most days is about three minutes. In August and September and on registration opening days, the wait can be significantly longer. Please be patient with us and we will answer your call as soon as we can.

If you have an urgent question, call rather than e-mail

We'll be happy to respond to your e-mail, but we may need up to two business days to get back to you. If you need an answer faster, please call us. This tip is especially important on deadline days, since we cannot extend deadlines for any reason.

Contact us early

We strongly advise that you register before a deadline, and if you happen to be registering on a deadline day, please do so during our business hours. If you experience any problems with your registration after business hours, we'll be happy to help you the next business day, but we will not be able to extend deadlines.

MCAT Security Tip Line

MCAT considers the integrity and security of the exam process to be very important. If you observe any irregular behavior or exam security violations before, during, or after an examination, please call the MCAT Security tip line at 202-903-0840, or send an e-mail to: MCATSecurity@aamc.org. If you choose to remain anonymous, the AAMC will not disclose your identity unless required by law.

Document Uploader

If you need to submit a document to the MCAT Resource Center, we highly recommend using the MCAT Document Uploader found in the MCAT Scheduling and Registration System. The Uploader is instantaneous, secure, and will inform you via email when your document has been successfully transmitted to the MCAT Resource Center.

How to Reach Us

Association of American Medical Colleges
Medical College Admission Test
2450 N St., NW
Washington, DC 20037

Phone: 202-828-0690

E-mail: mcat@aamc.org (We are sorry, but we are unable to accept attachments.)

Hours of Operation

Monday, Tuesday, Thursday, and Friday: 9 a.m.-5 p.m. ET

Wednesday: 9 a.m.-3 p.m. ET