To resize or compress PDFs, you will need to use PDF editor/publisher such as Adobe® Acrobat® Professional or Corel® PDF Fusion.

There are also free online tools such as http://convert.neevia.com/pdfcompress/. To compress a LoR file, go to the Compress PDF tab, the default settings are usually enough without sacrificing visual quality. If you need to resize the pdf to 8.5" x 11", you may do so through the Resize PDF tab.

Approval times for LoRs sent through the LoRP vary from institution to institution. Depending on the applicant's Designated Dean's Office (USMGs - their medical school; IMGs - ECFMG), the LoR may go through a quality assurance (QA) review before it is available in the ERAS PostOffice.

If applicants have questions regarding how long it will take to upload an LoR, they should contact their Designated Dean's Office directly.

If you are having trouble signing in, check to see that you are using the correct credentials.

On the sign in page, click the "Forgot your password?" link; you will be prompted to answer 2 of your security questions and your date of birth to reset your password. If you have forgotten your user name as well, click the "Forgot your user name?" link; you will receive your user name by email.

To upload a revised edition of an LoR, locate the applicant's name and AAMC ID in the Letters of Recommendation (LoR) Manager. You will need to click the "blue upload arrow" in the Actions column to upload a revised version.

If you want to upload a LoR on another user's behalf, please note that we strongly suggest against the sharing of accounts. Instead you should create your own AAMC Account and upload the LoR on their behalf.

If you or a colleague have already entered the Letter ID in the LoRP, it will not allow you to reenter it. However, you should see the applicant's name listed in the Letter Manager and you can click on the blue arrow next to their name to upload a letter on their behalf. Refer to page 7 in the LoRP user guide  for more instructions.

If you have not previously attempted to upload the letter, we recommend that you contact the applicant so that they may provide you with a new Letter ID.