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  • Event

    GBA/GIP Virtual Programming: Onboarding Webinar

    This two-part, 60-minute webinar was originally presented as a session at the recent Group on Business Affairs (GBA) and Group on Institutional Planning (GIP) Joint Spring Meeting in April. Because of its popularity and timely focus, it was chosen to be put forth as part this year’s GBA/GIP Virtual Programming that the Groups co-host throughout the year. Below are descriptions of the two presentations delivered during this webinar on September 29, 2023.

    A Thoughtful Approach to Recruiting and Onboarding Department Administrators
    Department administrators are key members of the academic medical center leadership team, and it is important to employ a strategic, inclusive process to recruit the best talent to these positions. Once individuals are hired into these roles, it is equally important to implement a coordinated onboarding experience for these team members to enable their success and promote retention. At The Ohio State University College of Medicine, we developed and implemented an inclusive recruitment process for these positions, capitalizing on the partnership between the department and the Dean's office. We also launched a robust onboarding program for these new hires that provides support throughout the first year of their employment. This presentation serves to provide an overview of our journey.

    An Onboarding Program with the Employee as the Heart of the Department
    The University of Alabama at Birmingham (UAB) Department of Medicine (DOM) created and implemented an employee onboarding program. This new program allowed the DOM to shift the focus for new employees from orientation, a one-time, task-focused event, to “onboarding”, a process strategic in nature, relationship-based with a focus on ongoing professional development.  Over the past four years we have continued to refine our process and expand to provide new resources. This presentation will share lessons learned, our homegrown onboarding database, and our partnerships with others outside UAB to provide a successful onboarding experience.


    Cynthia Joiner, PhD, MPH, RN
    Assistant Professor & Vice Chair, Department of Medicine
    University of Alabama at Birmingham

    Doug Royal, MBA
    HR Manager, Department of Medicine
    University of Alabama at Birmingham

    Amanda Thatcher, MA
    Chief of Staff and Senior Director of Administration
    The Ohio State University College of Medicine

    Jennifer Wilson
    Division Administrator III, Division of Infectious Disease
    University of Alabama at Birmingham

    Shane Wiley, MBA
    Executive Administrator, Department of Medicine
    University of Alabama at Birmingham


    Presentation Slides [Please add presentation slides pdf here]