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Washington Highlights

AAMC Submits Comments on the ARHQ Consumer Reporting Initiative

November 16, 2012—The AAMC Nov. 8 submitted comments on the Agency for Healthcare Research and Quality (AHRQ)’s information request, “A Prototype Consumer Reporting System for Patient Safety Events.”

Through this project, AHRQ aims to supplement provider-level patient safety event information with patient-provided data. The program, as outlined in the Federal Register notice, would establish a Web site and hotline for patients to report adverse medical events.

In its comments, the AAMC iterated strong support for efforts to improve patient safety and the quality of care and supports the general concept of the demonstration project.  However, due to lack of complete information, the association requested clarifying details from AHRQ on how the program will be implemented.

The AAMC asked AHRQ to specify how this patient data will be utilized, be it to complement and enhance existing provider incidence reports or for other purposes, such as provider payment. The association also commented that the project should be complementary to and not duplicative of the work of patient safety organizations (PSOs), which are primarily responsible for collecting and analyzing data on patient safety events. The AAMC requested that the protections governing the voluntary reporting of quality and patient safety information with PSOs be extended to this project.

The association also commented on the proposed survey questions to be included through the Web site and the hotline. The AAMC expressed concerns that the survey assessed conditions beyond true patient safety events, and that some questions were duplicative of those asked on the Hospital Consumer Assessment of Healthcare Providers (HCAHPS) survey.


Scott Wetzel, M.P.P.
Lead, Quality Reporting
Telephone: 202-828-0495


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