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Protecting America's Uninsured Home

Program Spotlight

AAMC Principles

Western Region

Midwestern Region

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Northeastern Region

AAMC Contact:
Toya Ricks
202-828-0403

Protecting America's Uninsured:
Northeastern Region

Note: Not all programs at each institution are listed. To find out about more programs at each individual institution, please contact the person listed for additional information.

Connecticut

University of Connecticut Health Center

The South Park Inn Medical Clinic

The South Park Inn Medical Clinic is a student-managed medical clinic serving the homeless community of Hartford. Opened by a group of medical students from the University of Connecticut in October 1987, the clinic serves more than 750 patients a year, providing primary care, counseling, and health information.

Migrant Farm Workers Health Care Program

The Migrant Farm Workers Health Care Program offers medical services three evenings a week (from mid-June to late-October) to hundreds of farm workers. Faculty and students coordinate mobile clinics on farms across Connecticut, targeting locations with the largest number of workers. Volunteers emphasize health promotion and prevention, and education in ergonomics, HIV, oral health, nutrition, and other health information.

The YMCA Adolescent Girls Medical Clinic

The YMCA Adolescent Girls Medical Clinic is a weekly clinic that provides medical care and health education services to residents, aged 11 to 16, at the YMCA emergency girls shelter. Established in 1995, the clinic serves the acute needs of this underserved population while providing educational opportunities for volunteer medical students.

Salvation Army Marshall House Medical Clinic

For a number of years, students of the University of Connecticut School of Medicine have provided a free medical clinic for the residents of the Salvation Army Marshall House, a homeless shelter in Hartford for single and dual parent families, married couples, and single women, as well as adolescents under the care of the State of Connecticut Department of Children and Families.

Yale-New Haven Hospital - New Haven, CT

Connecticut Breast and Cervical Cancer Early Detection

Yale-New Haven Hospital is one of 16 sites in Connecticut offering a comprehensive breast and cervical cancer screening program for medically underserved women. Services such as mammograms, clinical breast exams, and pap smears are offered free of charge for eligible women over age 40.

Maternal/Child Health Initiatives

Offered through the Yale-New Haven Hospital Women's Center, the program Healthy Start attempts to reduce infant mortality, improve prenatal care, and promote continuity of care from birth through adulthood.

TB Assistance and Follow-Up

Through the Winchester Fund, Yale-New Haven Hospital provides medicine and health care for tuberculosis patients who cannot afford care.

Maryland

Uniformed Services University of the Health Sciences - Bethesda, MD

The Helping Hands Project

Each week, first and second-year medical students, USU physicians, and GSN nurse practitioner students provide medical care to low-income families in the Washington Metropolitan area who do not have access to treatment. The students volunteer with the Helping Hands Project which includes three clinics located in Maryland and are run by the Mobile Medical Care, Inc. The three clinics provide services such as physical examinations, laboratory analysis, management of acute and chronic diseases, mental health problems, general health education, and referrals for x-ray examinations, specialty care and secondary care.

The mission of the project is to ensure that people receive stable family health care when they would otherwise be unable to afford it. The patients are treated for chronic problems such as hypertension, depressions, arthritis, and diabetes. Depending on the clinic, students see from six to fifteen patients during their three-hour shifts.

Massachusetts

Boston University Medical Center

Outreach Van Project

The Outreach Van Project was founded in 1997 by Boston University medical and public health students to provide health care to the medically underserved and homeless communities in Greater Boston. The Outreach Van offers food, clothing, blankets, and medical supplies, and provides weekly outreach assistance and medical services. By working closely with the community, the project has been able to identify individuals who otherwise would not seek medical care until their illness became critical.

Healthcare for the Homeless

Since 1985, Healthcare for the Homeless has provided clinical services at 43 sites throughout Boston for more than six thousand homeless men and women.

Boston HealthNet

Focusing strongly on urban health, Boston Medical Center is a founder of Boston HealthNet, the network affiliation of the medical center, Boston University School of Medicine and 15 community health centers. Boston HealthNet is an integrated health care delivery system whose partners provide outreach, prevention, primary care and specialty care and dental services at sites located throughout Boston's neighborhoods.

Harvard Medical School

PACT Project

The PACT Project - Prevention and Access to Care and Treatment - cares for residents of Boston's inner city by training students and community members in techniques that promote health and reduce harm, combining medical expertise with cultural competence. PACT teaches and promotes harm reduction practices to help reduce HIV transmission, drug-related harm and poor health outcomes. It increases access to culturally appropriate care and social services for people living with HIV and mobilizes disenfranchised communities to advocate for their health while addressing the underlying conditions and inequalities that deepen vulnerability to HIV.

The Family Van

The Family Van was founded by an HMS faculty member and is operated in conjunction with Harvard-affiliated Beth Israel Deaconess Medical Center. The vehicle-based community outreach program goes directly to its clients in their neighborhoods to educate, counsel, and connect them to appropriate and available health services. The Van parks on the street corners in some of Boston's poorest neighborhoods, and offers its free and confidential services on a walk-in basis. Most of its clients are poor, uninsured, and at high risk for bad health outcomes.

Bridging the Gap Refugee Project

Bridging the Gap Refugee Project partners students with refugee families being seen at a community health center in Chelsea, MA. The project improves the health and social functioning among newly arrived refugee families. Serving an increasing number of families in its four year history, students engage in systematic needs assessment of self-defined health and social service priorities and address those needs through educational seminars and one-on-one work with parents and children. Health professions students also receive training and supervision in aspects of culturally competent care, refugee health needs, community health organizing and case management.

Health Care for the Homeless Program

HMS students volunteer with the independently operated Boston Health Care for the Homeless Program which provides homeless men and women access to health care in the greater Boston area in a variety of settings-homeless shelters, soup kitchens, transitional programs, respite centers, and hospital-based clinics. A street outreach team works with men and women who for whatever reason, refuse to come into shelter.

University of Massachusetts Medical School (UMMS)

Community Medicine Clerkship

UMMS' Department of Family Medicine and Community Health provides clinical care to communities throughout Massachusetts, including many that are underserved. More than twenty years ago, UMMS was one of the pioneers in establishing a program in which first-year medical students are required to study health problems and health services by spending two weeks in local communities faced with a variety of challenges. Through the Community Medicine Clerkship, students' understanding of the importance of the community context in health care is realized through first-hand experience in community health centers affiliated with the medical school. The clerkship trains future doctors to understand and serve the health needs of populations traditionally neglected in medical education, yet which have a major impact on health care costs.

In addition to medical concerns, students focus on the problems and services that exist for such groups as racial minorities, patients with AIDS, poor families, substance abusers, the elderly, the homeless, the mentally disabled and abused children.

Commonwealth Medicine's MassHealth Access Program (MAP)

Commonwealth Medicine (CM) is a unique UMMS department comprised of multiple centers which helps public sector health care agencies and programs optimize their efficiency and effectiveness.

One CM program is the Office of Community Programs/MassHealth Access Program (MAP), which focuses on improving the supply and distribution of healthcare professionals, with an emphasis on providing primary care for under-served populations. MAP works closely with MassHealth, the Massachusetts Medicaid program, and its physician providers on policy and new program development in areas such as managed care readiness for community health centers; education and training; cultural competency; workforce development; dental services; and healthcare access and medical services outreach.

Pathway on Serving Multicultural and Underserved Populations

Pathway on Serving Multicultural and Underserved Populations is a longitudinal, four-year curriculum designed to train medical students to serve newcomer immigrant and refugee populations in Massachusetts-the seventh leading state in the country for such groups-through linguistic, cultural and clinical experiences both here and abroad.

During the students' pre-clinical years, they shadow a physician in a community health center and participate in language or cultural immersion abroad, or a community service project in Massachusetts.

Tufts University School of Medicine

The Sharewood Project

Sharewood is a student-run free health care organization offering unscheduled care to the medically underserved populations of the greater Boston area. Sharewood is located in the recreation area of the First Church of Malden in Malden, MA. The clinic operates Tuesday nights from 6:30 to 9:00 p.m.. Sharewood is staffed by volunteer physicians, medical students, and translators, and provides acute care, social services, and dental and laboratory screenings. All services are free and open to everyone.

New Jersey

University of Medicine and Dentistry of New Jersey

Project Hope

Project Hope is a clinic that provides free health care to the homeless two days a week. Visitors to the clinic get free screenings, examinations, treatment and referrals.

Share

Student Health Advocates for Resources and Education Center (SHARE) is the only student-run organization that promotes community service at UMDNJ-New Jersey Medical School in Newark. The S.H.A.R.E. Center serves as the forum for communication between the various community service activities at the medical school. In addition, the Center serves as a vital link between NJMS and the numerous outreach organizations in the Newark area. The S.H.A.R.E. Center is the umbrella organization for the following volunteer opportunities:

Students Teaching AIDS to Students (STATS) utilizes the knowledge of medical students by bringing HIV/AIDS education to local middle schools. STATS emphasizes information, protection, and prevention in its interactive modules.

Student Family Health Care Clinic (SFHCC) provides free, quality medical care to the Newark community. Teams of medical students treat patients under the supervision of licensed physicians. The evening clinics provide health care to those with no insurance coverage as well as an opportunity for medical students to develop clinical skills throughout all four years of medical school.

Community 2000 (C2000) is a project with three major components. C2000 sponsors health fairs, which provide general health screenings to local residents. C2000 outreach groups consist of teams of medical students who visit community centers to run interactive, educational workshops on various health maintenance themes. The third component of C2000 is a lecture series for the students of NJMS. Topics presented focus on community health issues affecting the greater Newark area.

HipHop

What started as a small ad hoc group of dedicated medical students searching for a way to provide a service to the community, has now become a well-structured organization involving over 200 medical and physician assistant students, faculty/staff member and community representatives. An eleven-member volunteer student Steering Committee, which is advised by five volunteer faculty members, administrates the project.

The Eric B. Chandler Health Center

The Eric B. Chandler Health Center is a federally funded community health center that is owned and operated by the UMDNJ Robert Wood Johnson Medical School in collaboration with a community board. Last year, the Chandler Health Center provided over 36,000 patient encounters to a diverse, multicultural, largely indigent patient population. Approximately 52 percent of patients seen in the center are uninsured, with another 43 percent being covered by Medicaid. Acute and chronic care is provided to patients of all ages by faculty, residents, and students from the Robert Wood Johnson Medical School. Residents in pediatrics, internal medicine, family practice, and ob/gyn have longitudinal training experiences at the center. Each year over 50 primary care residents and 40 to 50 medical students rotate in the center. Other services provided at Chandler include: laboratory services, podiatry, acute and preventive dental care, nutritional counseling, social services, and an HIV/AIDS clinic.

The Chandler Health Center provides access to high quality primary medical and dental care to the uninsured in the greater New Brunswick community. The center offers a sliding fee scale so that patients who are unable to afford care in the private sector can access a wide range of services for one nominal fee. Additionally, indigent patients are assisted by social workers from the Center in applying for the medication assistance programs offered by various pharmaceutical companies. Uninsured patients can access specialty care from medical school faculty when referred by Chandler providers.

New York

Columbia University School of Dental and Oral Surgery - New York, NY

Community Voices Funded by the WK Kellogg Foundation, the program at Columbia is one of 13 sites funded nationally. The project has four major goals: (1) increase the number of children enrolled in CHP and Medicaid (2) Create an insurance product for the families of these children (3) Develop health promotion and disease prevention programs and (4) address the issue of hard to cover services such as mental and dental health services.

The program has been a catalyst for the development of a major asthma initiative in Washington Heights/Inwood and Harlem in New York City and for the development of a case management program at New York Presbyterian Hospital.

  • Contact: Sandra Harris, executive director of program, 212-304-7030
  • Media Contact: Ivy Fairchild, media relations, 212-305-6359

Mount Sinai School of Medicine - New York, NY

The Visiting Doctors Program

Geriatric medical care and palliative care are provided to patients who can no longer get out to see their doctor or for whom going to a doctor would be an undue burden. From its inception the program has worked very closely with the Little Sisters of the Assumption Family Health Service-a nonprofit community-based organization that works with the people of East Harlem to address the physical, emotional, educational, and spiritual dimensions of family health. While the relationship with the Little Sisters remains extremely strong, the program has expanded so that it now works with nursing services throughout New York City.

Four physicians, two nurse practitioners and several community groups are involved in the program. Additionally, all second year residents spend one month going on home visits. The choice of second year for this rotation was to ensure that residents had sufficient experience before going on home visits, but were given an antidote to the cynicism that often affects residents.

Mount Sinai Adolescent Health Center

The first adolescent-specific health service in New York State, the Mount Sinai Adolescent Health Center (AHC) has led the nation for more than thirty years in offering high quality, comprehensive, age-appropriate care to young people. Today, it stands as the largest program of its kind in the country and as a model for reaching out effectively to this age group. Among the AHC's pioneering programs were the first adolescent-focused drug prevention and treatment program in New York City (1971); New York State's first school-based health center (1983); and its first HIV bereavement group (1989).

Through the primary medical, mental health and reproductive health services it provides to community young people, the AHC is most fundamentally dedicated to helping them make informed, healthy choices-whether about diet and exercise, substance abuse, violence prevention, or any other issue confronting a teenager today. Its success in achieving its goals reflects both the scope and spirit of its interdisciplinary, bilingual services, which are not only affordable and accessible, but also welcoming, trust-inspiring, and able to provide real help with real problems.

New York Methodist Hospital

Ambulatory Care Centers: Emergency Room, Outpatient Clinics, Family Health Centers

Emergency medical care (in Emergency departments) and non-emergency diagnosis and treatment (in outpatient clinic and family health centers) are provided. All patients presently in the ER are evaluated and treated if emergency care is appropriate. Outpatient and FHC's offer sliding sale, financial counseling, and help with application for state and federal insurance programs.

  • Contact: Lyn S. Hill, 718-780-3301

University of Rochester Medical Center - Rochester, NY

Strong Health

The University of Rochester Medical Center and Strong Health are working to make Rochester America's healthiest community by the year 2020. The patient care network offers everything from vibrant primary care to tertiary-level services, long-term care services and robust home care options. Under the leadership of new deans, the University of Rochester School of Medicine and Dentistry and the School of Nursing are celebrating the success of their strategic plans. Both have restructured their curricula to include an emphasis on illness prevention and the principles of community health improvement.

Through a partnership with Westside Health Services, inner-city residents will have improved care management and access to inpatient services. The partnership extends a longstanding teaching affiliation in which residents in the urban track of Highland Hospital's Family Medicine program rotate through Westside.

Strong Health, through a program entitled "Project Believe," has launched a number of new projects, including an effort in over 30 Rochester City School District schools to reduce the complications experienced by children with asthma. The goal is to improve the quality of life for these children so that they can concentrate on their studies and ultimately become self-fulfilled and productive members of society. They have also introduced school-based programs to help children with childhood diabetes delay the onset of complications, and to help those at risk for adult-onset diabetes to reduce their risk factors.

Pennsylvania

Albert Einstein Healthcare Network - Philadelphia, PA

Cancer Awareness Program (CAP)

CAP provides outreach, education and screening related to breast, cervical, prostate and colorectal cancer to underserved minority clients in North Philadelphia. It is a joint program of Albert Einstein Medical Center, Office of Minority Health, North Philadelphia Cancer Awareness and Prevention Program, La Salle Neighborhood Nursing Center, American Cancer Society and Philadelphia Health Corps-Americorps. CAP's goal is to decrease cancer mortality by encouraging lifestyle changes and regular cancer checkups. Physicians, nurse practitioners, nurses and outreach personnel run the education sessions and screening. Nurse clinicians and public health nurses provide follow-up case management.

  • Contact: Sharon Starr, RN, 1-800-887-0741; Martha Wright, (media) 215-456-6738

Sisters in Shape

Sisters in Shape is a free, 12-week health and fitness program geared to African American women in Germantown, a Philadelphia neighborhood. The program is offered through Einstein Heart Institute and sponsored by the Women's Board of Germantown Community Health Services. Sisters in Shape seeks to educate and motivate African-American women in the community to make health and fitness a priority, with the goal of addressing heart disease, diabetes, hypertension and other lifestyle-related health issues. Activities include exercise, nutrition, counseling and motivational discussions.

  • Contact: Marilyn Tadlock, community relations director, 215-951-8142; Martha Wright, (media) 215-456-6738

Health Insurance Enrollment in Philadelphia Schools

Albert Einstein Healthcare Network is one of several major Philadelphia health care providers participating in a pilot project designed to increase health insurance enrollment for children of low-income families. Thousands of children remain without coverage, even though their families may be eligible. Through the efforts of outreach workers, this school-based project intends to increase the number of children enrolled in Medicaid or CHIP, without significantly increasing the rate of errors (children enrolled incorrectly). Based on the pilot outcome, the program may serve as a state and national model for other children's health insurance outreach efforts. The Delaware Valley Healthcare Council of HAP is the principal investigative agency. The Pennsylvania Department of Public Welfare, the Pennsylvania Department of Insurance, the U.S. Department of Health and Human Service, Region III, and the Health Care Financing Administration are providing funding.

  • Contact: Marilyn Tadlock, community relations director, 215-951-8142;
    Martha Wright, (media) 215-456-6738

Lehigh Valley Hospital and Health Network

Lehigh Valley Hospital and Health Network operates a number of clinics staffed by medical residents and their physician teachers. In fiscal year 2000, these clinics recorded 116,107 visits. The clinics provide high-quality health care at an affordable cost for families whose income level qualifies them. As a charitable, non-profit organization, we provide health services to our patients based on need, regardless of their ability to pay.

Temple University Children's Medical Center - Philadelphia, PA

Project Access

Project Access, is an outreach program that helps parents enroll children in insurance programs. Staff go into the North Philadelphia community, block by block, to help families obtain health insurance and health care for their children.

The Project Access team serves the uninsured community by:

  • Enrolling uninsured children in the free or low-cost insurance program for which they qualify;
  • Assisting families in the identification of, and enrollment with, a primary health care provider;
  • Educating families about the importance of primary and preventive health care and the appropriate utilization of community providers and resources;
  • Referring families with deeper individual, social and economic issues that create barriers to economic and personal self-sufficiency.

University of Pittsburgh Schools of the Health Sciences, University of Pittsburgh Medical Center

East End Community Health Center

Staffed by three board-certified family practitioners, the East End Community Health Center (EECHC) works with community agencies, neighborhood organizations, and area churches to reach out and improve the health and wellness of Pittsburgh's East End community. EEHC provides total adult health care and screening for men and women, pediatric care, checkups, immunizations, and acute care, family planning services, obstetric and newborn care, gynecologic care, minor surgical and dermatology procedures, and the service of a social worker. There is a physician on call 24 hours a day, and local house calls are available. EEHC is dedicated to providing the members of the East End Community with the best possible medical care regardless of age, race, sexual orientation, religion, or ability to pay.

Health Care for the Homeless

The Health Care for the Homeless Project (HCHP) is an independent non-profit organization that provides access to comprehensive health services through on-site congregate clinics to homeless men, women, and children. The health teams that work in the clinics consist of physicians, nurses, nurse practitioners, and case managers. The project also offers a prescription drug voucher program. HCHP clinics can be found in soup kitchens, teen runaway shelters, various single adult shelters, and family crisis centers throughout the greater Pittsburgh area. University of Pittsburgh faculty, students, and residents volunteer in many HCHP programs throughout the city.

  • Contact: Jennifer Williams, 412-244-3529

Operation Safety Net

Operation Safety Net is a program that provides direct medical care to the street homeless population in the city of Pittsburgh through "street teams" and a mobile van service. The teams are comprised of clinician volunteers and formerly homeless individuals that serve as outreach guides. Together, they build relationships of trust and work to eliminate barriers to health care services. A full-time case management staff utilizes computerized information, targeted interventions and preventive medicine initiatives to promote the health of the street homeless. Clients are also followed through local hospital systems or other locations to provide a complete "home care" service. Operation Safety Net is recognized as one of the nations' first targeted full time street medicine programs and continues to set the standard for this unique form of health care. Street teams and a mobile van unit cover a wide geographic area around the city each week including Downtown, the Hill District, North Side, South Side, Oakland, McKeesport, McKees Rocks and along the Rt. 28 corridor. Visits are made, however, to any location where an unsheltered person needs service. There are more than 16 street teams and over 30 clinical volunteers, including many from the University of Pittsburgh Medical Center and University of Pittsburgh School of Medicine.

Rhode Island

Brown University Program in Medicine - Providence, RI

Adolescent Health Education Project

Groups of medical students visit local high schools, community centers, Boy and Girl Scout groups, and juvenile detention centers, conducting informal discussion sessions about sex and sexuality, drugs and alcohol, pregnancy, relationships, peer pressure, AIDs, family dynamics, and role-playing in relationships. Future plans include a sexual decision-making program for teens with the aid of guidance counselors at Hope High School.

Brown University AIDS Program

This program provides care to thousands of people living with HIV/AIDS at multiple sites in Rhode Island and Massachusetts. In partnership with community and clinical researchers, BRUNAP's clinical teaching sites include all of the Brown University teaching hospitals, providing a focus for the planning and implementation of Brown's research, education, and community services related to HIV/AIDS infection.

Community Health Advocacy Program (CHAP)

This program provides better links between underserved communities underserved and existing health services and programs. A collaboration among Brown University medical students, community leaders, and local health professionals, CHAP provides free advocacy services to the community and increases medical students' experiences in preventative health and community-based medicine. Medical student teams, working with a physician mentor, are assigned to specific community sites to conduct educational programs, make referrals, and organize annual health fairs.

Comprehensive HIV Care Within Prison

The Miriam Hospital Immunology Center coordinates the comprehensive care of HIV-infected inmates at Rhode Island's Adult Correctional Institute. The Center also operates numerous projects through Ryan-White funded grants to provide care to HIV-positive incarcerated men and women, and to provide preventive services to HIV-negative high-risk individuals in prison.

Daniel Hale Williams Medical Society's Annual Free Health Fair

The Daniel Hale Williams Medical Society, Brown University School of Medicine's chapter of the Student National Medical Association (SNMA), organizes an annual health fair to inform the public about the health issues affecting minority communities. Hypertension, glucose, cholesterol, nutrition, sexually transmitted diseases, and AIDS are among the topics.

Family Health Care at SSTAR (Stanley Street Treatment and Resources)

This program was founded to provide comprehensive care to all individuals, regardless of ability to pay, in the greater Fall River area. Comprehensive HIV care is also provided at this site for people in southeastern Massachusetts. SSTAR has a formal link with the Miriam Hospital Immunology Center, with which it shares staff and clinical trials.

  • Contact: Karen Tashima, M.D., coordinator, 508-675-1054

January Term Medical Program

The January Term Medical Program provides opportunities for Brown undergraduates and Brown medical students seeking experience in community-based settings. During the January break, students apply for full-time placements in Rhode Island medical agencies: the Rhode Island Medical Examiner's Office, the Rhode Island Board of Medical Licensure and Discipline, the Adult Correctional Institute, and a community-based substance abuse treatment facility.

  • Contact: Judith Boss, assistant director, 401-863-3992

Reach Out: Physicians Initiative to Expand Care to Underserved Americans

This national initiative based at Brown aims to create innovative models in which private physicians provide leadership to meet the needs of people who have difficulty obtaining health care. Through Reach Out, competitive grants will be awarded to projects in 40-50 communities across the nation that link private physicians and underserved patients.

The Child Protection Program at Hasbro Children's Hospital

Since its inception in 1996, thousands of children have been evaluated at this comprehensive hospital-based child-protection program, and the number of referrals continues to grow. A range of services are offered: specialized services to diagnose and treat those who may have been sexually abused; the use of state-of-the-art medical equipment as an adjunct to diagnosis; comprehensive medical examinations to assess physical injuries resulting from abuse; 24-hour medical consultation services for abused children requiring emergent responses; collaboration with state child protection agencies, advocacy centers, law enforcement agencies, and the Attorney General; and community education presentations about child abuse and maltreatment.

Volunteers in Health Care

A national resource program and technical assistance center funded by the Robert Wood Johnson Foundation that assists volunteer-based health care programs serving the uninsured. The program offers customized assistance and tools for providers, along with a small grant program and networking services.

Vermont

Dartmouth Medical School and Dartmouth-Hitchcock Medical Center - Hanover, NH

Good Neighbor Health Clinic

Dartmouth Medical School and Dartmouth-Hitchcock Medical Center support the Good Neighbor Health Clinic, Vermont's oldest free clinic. The clinic serves uninsured residents of New Hampshire and Vermont who are unable to pay for medical services they need. More than 75 percent of the physicians who volunteer their time to see patients at the clinic are faculty members and residents affiliated with Dartmouth. Many medical students also donate their time for community service there.

The clinic has an agreement for patients to obtain lab work free of charge at the medical center and receives donations of equipment and supplies from Dartmouth. It also services as a general community health resource for education and information, as well as referrals for patients who may be able to afford health care.

  • Contact: Hali Wickner, communications director, 603-650-1520

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