Contact Us

For all non-technical questions, contact the EFDO.

The EFDO provides a valuable service to applicants by answering questions and providing other support during the application process. Contact them directly for details.

For regular mail:

ERAS Fellowships Documents Office
P.O. Box 13687
Philadelphia, PA. 19101-0687

For Courier Companies:

ERAS Fellowships Documents Office
3624 Market Street, 4th floor
Philadelphia, PA 19104-2685

EFDO Tel: (215) 966-3940
EFDO Web: https://www.erasfellowshipdocuments.org
EFDO E-mail: support@erasfellowshipdocuments.org

For all technical questions, contact the Electronic Residency Application Service (ERAS).

In the event that your question is not addressed in the MyERAS Help section or it cannot be answered by the EFDO, review the Application Process Guideline and Using MyERAS.

You may also e-mail myeras@aamc.org. To expedite responses to your questions, please be sure to include:

• Your name
• Your AAMC ID
• Your return e-mail address
• The name of your designated dean's office

Responses to requests received without this information may be delayed.

Be very specific when describing your problem. Please include:

• Exact wording of error messages (cut and paste if possible)
• Information about the type of computer being used (manufacturer, processor, amount of RAM, available hard disk space)
• Operating system (e.g., Windows 2000, Windows XP)
• Type and version of your browser.

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