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FIRST for Residents Mailbox

The FIRST for Residents Mailbox is a resource for residents to anonymously send questions or concerns about loan repayment, deferment, forbearance, loan consolidation and other debt management issues. The mailbox also sends alerts to residents regarding events or news that are essential to the financial health of a resident, such as changes that may impact a resident's student loan situation, their deferment and forbearance options or even new loan forgiveness programs. (Read past posts in the Archive.) General reminders are also periodically sent when important deadlines for student loans approach.

Stay in-the-know regarding issues that impact your financial decisions—become a subscriber today.

Manage your debt. Don't let your debt manage you.

Submitting a Question

To submit a question or concern, send a plain text email to FIRSTforResidents@aamcinfo.aamc.org. Please do not send any emails in html or rich text format.
AAMC Staff will review your email and respond to you directly or summarize the question(s) and/or concerns in an email to all Mailbox subscribers.

Your email address will be kept confidential, and your identifying information will not be posted.

FIRST for Residents Mailbox Archive

Prior to sending your question, be sure to check the Mailbox Archive of past alerts, questions and posts of interest. You may be able to find quick answers to someone else's similarly expressed concern or question.

DISCLAIMER: The information in the mailbox is provided as a service from the AAMC to our constituents, and represents our best efforts to assist residents and GME staff on debt management issues. However, we assume no liability for the use of this information. We remind borrowers that you should always check with the lender or servicer of your student loans when you have questions or repayment issues.