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This site is intended to provide step-by-step instructions for
the technical support of the Program Director's Workstation Software
(PDWS). The content below will outline system requirements, provide
a brief overview of the PDWS directory structure and necessary permissions
for installation, and troubleshooting of the PDWS software.
Please keep in mind that this site is not intended to replace the
software's User Guide. For detailed information pertaining to the
PDWS software features, please refer to your User Guide provided
below. You can download the guide in its entirety, by section, or
by page.
Download User Guide
ERAS
2009 PDWS Residency Program User Guide (PDF, 156 pages)
ERAS 2009
PDWS Fellowship Program User Guide (PDF, 160 pages)
| I. Getting the Software |
V. Start-Up |
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| II. Installation |
VI. ERAS PostOffice Communication |
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| III. Back-Up Database |
VII. Trouble Shooting |
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| IV. File Structure
and Permissions |
VIII. PDWebRevue (PDWR) |
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| Maintenance Hours |
ERAS reserves maintenance windows that may be used at short
notice. Thus, the MyERAS Web site or ERAS PostOffice may be
closed for general maintenance at the following times:
5:00 a.m. to 7:00 a.m., Monday to Saturday
5:00 a.m. to 9:00 a.m., Sunday
If you are having difficulties connecting to ERAS during
this period, please wait until a later time and try to reconnect.
If you are still unable to connect, you may be experiencing
technical difficulties.
Contact ERAS HelpDesk. |
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