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AAMC Reporter
Volume 9,
Number 4
Jordan J. Cohen, M.D., President

January 2000

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Readers Respond

Given the many pressures faced by medical students and residents, what can be done to make mental health counseling services more accessible?

Two major obstacles preventing most medical students and residents from accessing mental health counseling services are finances and confidentiality. Free, easily accessible services that eliminate the risks of stigmatization and future repercussions within the Dean's letter or the professional arena are essential for promoting increased use. More importantly, emphasis should be placed increasingly on being proactive by establishing wellness programs for our students and residents and then encouraging them to use these throughout their training and beyond.
Michael G. Kavan, Ph.D.
Associate Dean for Student Affairs, Creighton University School of Medicine

Creating a positive environment for the physician-patient relationship, without intrusion of business and economic concerns.
James Linder, M.D.
Interim Dean, University of Nebraska College of Medicine

Three elements are essential for ready access to mental health services: 1) attendings/housestaff being alert to the first signs of psychological difficulties in residents and medical students-erratic attendance or performance, or deterioration in their handling of multiple tasks; 2) the presence and support of a trusted senior physician with whom the student can talk and through whom the referral can be made, with ongoing monitoring by that senior person to ensure adequate follow-up; and 3) convenient physical location and late afternoon or evening hours of the mental health services, to reduce practical obstacles for the already hesitant referred house officer or student.
Laurie Raymond, M.D.
Advising Resource Coordinator, Harvard Medical School

At the University of Pittsburgh School of Medicine, counseling has been available since 1980. The counselor meets with all first-year medical students during orientation week. Coping with first-year stressors is discussed, and the counseling service is described. Students contact the counselor via phone or e-mail. The counselor meets with students where few faculty members work and where other medical students are unlikely to be. Privacy, confidentiality, and a counselor's flexible work schedule increase accessibility.
Lili Penkower, Ph.D.
Medical School Counselor Assistant Professor of Family Medicine and Clinical Epidemiology, and Psychiatry

Mental health counselors should participate in orientation activities, and be visible and available throughout the year. Counselors can provide individual evaluation, consultation, and referral, and can facilitate workshops in depression, stress and anxiety, and death and dying for both faculty and students. Institutions should: 1) provide students with confidential consultation; 2) identify reduced-fee counseling sites; and 3) arrange financial assistance as needed. Counselors should collaborate with deans, students, and faculty in training healthy physicians. Verna B. Lacey
Director, Student Support Services Boston University School of Medicine

Our Student Mental Health Service presents "The Secrets to Maintaining Your Health, Happiness and Sanity!" to incoming medical students each fall. Letters detailing our program and services are sent to all medical students every year. The Student Advocacy Council sponsors events and programs to help students cope and gives them options for seeking help. Flyers about the Student Mental Health Service are posted prominently in student meeting areas, and confidentiality is emphasized. The Service sponsors a booth at our campus-wide wellness fair, and campus publications run articles about it. Professors also have information and often make referrals.
Linda Worley, M.D.
Director, Student Mental Health Service University of Arkansas for Medical Sciences


Next month's question: To consider them suitable candidates, how much do voters need to know about the presidential contenders' health?

Please send your responses (75 words or fewer) to "Readers Respond," <tbentsen@aamc.org>, or fax (202) 828-1123. Responses must be received by Jan. 14 for consideration, and may be edited for length or clarity.


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