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GIA 2003 Excellence Winner

Phyllis Fisher and Nan Myers

Phyllis Fisher, Director of Public Relations, and Nan Myers, Medial Relations Representative

Public Relations Campaign for Lve Cardiac Webcast materials

Special Projects or Programs - Public Relations

Thomas Jefferson University Hospital

Public Relations Campaign for Live Cardiac Brachytherapy Webcast

To highlight its expertise and innovative leadership in heart care in a fiercely competitive market, Thomas Jefferson University Hospital in Philadelphia presented a Webcast of a live cardiac brachytherapy procedure. The Webcast was primarily targeted to people who have the potential to become patients and who more and more make their own health-care decisions. To ensure the largest possible Webcast viewership, a massive local public relations campaign that generated
coverage on all the network television affiliates as well as community newspapers and magazines
was undertaken, separate from paid marketing efforts that were focused on reaching the
physician audience.

Goals

  • Increase awareness of Jefferson's heart care expertise among potential patients and
    referring physicians.
  • Increase number of patients having interventional cardiology procedures at Thomas Jefferson
    University Hospital.

Results

  • 7,384 viewers watched the live Webcast, which was four times higher than the previous
    webcast on October 23, 2001.
  • 312 physicians took advantage of the CME offering.
    An additional 2,859 people viewed the archived version of the Webcast
    (without obtaining CME credit) after the live event.
  • The number of cardiac brachytherapy procedures performed at the hospital more than
    doubled in the six-week period immediately after the March 5, 2002 Webcast.
  • Webcast vendor noted that the viewership for Jefferson's Webcast topped their October
    Webcast from the CDC regarding anthrax by 50 percent.

Contact: Nan B. Myers, Media Relations Representative, (215) 955-6300; nan.myers@mail.tju.edu

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