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GIA Annual Meeting Program

Friday, October 27

2:00 - 3:00p

General Session
"The Politics of Obesity Prevention: Personal Responsibility vs. Societal Change"

Although individuals ultimately vote with their forks when it comes to food, many factors in society make it easier to make some choices over others. Parallel to rising rates of obesity, the food environment now permits eating more often, in more places, and in larger portions. Because obesity is due to multiple factors, multiple changes must take place to fix the problem and these changes must address aspects of society as well as personal choice.

Speaker:
Marion Nestle, PhD, MPH
Paulette Goddard Professor Department of Nutrition, Food Studies, and Public Health
New York University, Steinhardt School of Education

Moderator:
Kathleen Kane, JD
Executive Vice President, Development and External Affairs
City of Hope National Medical Center
GIA Chair-Elect


Seattle Convention Center
Rooms 606/607

3:15 - 5:15p

Master Class
"'Cancer Cured - Film at 11': Avoiding the Hype in Medical Communications"

The majority of the public and many doctors get their first taste of research advances from the mass media. Unfortunately, the media can portray health news as either catastrophes or breakthroughs. Doctors, researchers, and medical centers sometimes share the blame, overestimating the importance of their own work in their eagerness for publicity. Incremental progress — the usual reality — doesn't make headlines. Institutional advancement professionals can help to improve the quality of health news by paying careful attention to these and other factors, by providing context for the latest findings and by avoiding alarmist "disease mongering."

Speakers:
Richard A. Deyo, MD, MPH
Professor of Medicine and Health Services
University of Washington

Ruth SoRelle
Chief Science Editor
Baylor College of Medicine

Moderator:
Roxanne Y. Moster
Director, UCLA Health Sciences Media Relations
UCLA Medical Center/UCLA David Geffen School of Medicine


Seattle Convention Center
Room 308

3:15 - 5:15p

Master Class
"Trends in Institutional Advancement"

John Glier, a leading development consultant, will explore recent trends in institutional advancement including:

  • Fundraising internationally
  • Productive organizational models for development and alumni relations programs
  • Best practices for Web-based fundraising
  • Impact of HIPAA on grateful patient fundraising
  • Challenges and opportunities with mega gift donors
  • The never-ending campaign
  • Volunteer leadership

Speaker:
John Glier
President and CEO
Grenzebach Glier and Associates

Moderator:
Douglas Stewart
Associate Vice President, Medical Development and Alumni Affairs
Stanford University
GIA West Regional Chair


Seattle Convention Center
Room 307

3:15 - 5:15p

Master Class
"Measuring/Documenting Community Benefits"

How are health care organizations documenting community benefits? What do hospitals and medical schools need to understand about the current environment and how it shapes their interactions with the community? Institutions in higher education, in general, and academic medicine, in particular, must demonstrate the value of research and education. The same is true of teaching hospitals, which are increasingly under fire to document the benefit of their enterprise to the community. Whether it's defending nonprofit status or demonstrating added value to insurers, measuring and communicating the benefits our institutions bring to our communities is a universal issue with broad institutional impact. Michael Bilton of the Association for Community Health Improvement will share ideas and case studies of organizations that have taken this challenge on directly.

Speaker:
Michael Bilton
Executive Director
Association for Community Health Improvement

Moderator:
Vincent Petrini
Senior Vice President for Public Affairs
Yale-New Haven Hospital
GIA Vice Chair, Public Relations, Public Affairs, and Marketing


Seattle Convention Center
Room 305

5:30 - 7:30p

Welcoming Reception and Sign-Ups for GIA's Saturday Night Dine-Around

Sheraton Seattle Hotel
Cirrus Room

9:00 - 11:00p

GIA Hospitality Suite Open

Sheraton Seattle Hotel
Check with AAMC Registration Desk for Suite Number

Saturday, October 28

8:00 - 10:30a

Continental Breakfast and General Session
"The Ties that Bind? Academic Medical Centers and Industry"

Gifts from industry — pharmaceutical companies and medical device manufacturers — have become so much a part of the everyday practice of medicine that they are seen by many not as inducements to be shunned but as guaranteed entitlements to be counted on. Does this targeting of physicians with gifts create a conflict of interest? Drug companies spend billions each year on marketing directed at doctors. And numerous studies have documented that physicians' attitudes and behaviors are influenced by gifts from industry.

Hear from Harry Kimball, MD, who co-authored a recent JAMA article on this issue that offered guidelines to change academic medical center interactions with industry. Also, Sharon Levine, MD, associate executive director of Kaiser Permanente Northern California, will discuss how a California-based managed care group, had adopted nearly all of the recommendations suggested by the journal article and the impact these changes have made. Jeffrey Kahn, PhD, a medical ethicist, will discuss the impact of the issue on patients, health care delivery, and academic medicine.

Speakers:
Harry Kimball, MD
Senior Advisor to Dean Paul Ramsey, MD
University of Washington School of Medicine
Former President and CEO
American Board of Internal Medicine

Sharon Levine, MD
Associate Executive Director
The Permanente Medical Group, Inc.

Jeffrey Kahn, PhD, MPH
Director, Center for Bioethics and Maas Family Chair in Bioethics
Professor, Department of Medicine
University of Minnesota

Moderator:
Paul G. Ramsey, MD
Vice President for Medical Affairs and Dean
University of Washington School of Medicine


Seattle Convention Center
Rooms 606/607

10:45 - 11:45a

Alumni Track Session
"Expanding our Horizons: Future Trends in Alumni Affairs"

If "no man is an island," as English poet John Donne wrote, then alumni affairs cannot exist alone. We are affected not only by what is happening within our institutions and the medical community, but also by the changes in society — population changes, technological advances, economic ups and downs, political shifts, and social transformations. This session will examine changes affecting alumni affairs and trends toward strengthening our ties with alumni and other critical audiences.

Speaker:
Ginny Darakjian
Assistant Dean, Alumni Relations
Northwestern University, Feinberg School of Medicine

Moderator:
Gwendolyn M. Smith-Johnson
Director, Alumni Affairs and Student Connections
Baylor College of Medicine
GIA Alumni Track Chair


Seattle Convention Center
Room 309

10:45 - 11:45a

Marketing Track Session
"Creating a Strong Brand, Not Just Ads and Press Releases"

UCLA serves 450,000 patients a year as one of the nation's leading academic medical centers. However, what is the UCLA Medical Center brand and how well-known was the brand itself? And what did it mean to patients, potential patients, referring physicians, donors, and potential medical students? When UCLA decided to ask these important questions, market research revealed many predictable perceptions about academic medical centers and about its private-hospital competitors. But the research also revealed opportunities for an academic medical center to tout its expertise, curiosity and dedication, and provided clear direction on how to promote the clinical programs and craft messages that resonate.

Speaker:
Patricia Cuen
Marketing Director
UCLA Medical Center

Moderator:
Brenda Maceo
Senior Vice President, Communications Group
City of Hope National Medical Center


Seattle Convention Center
Room 305

10:45 - 11:45a

Public Relations Track Session
"It's a Small World After All: International and Global Public Relations"

Whether you are opening a clinic in China, a medical school in the Middle East or holding a press conference in Nairobi at 3 a.m. your time, the world of global public relations is rapidly changing the parameters of how we do business. Hear from colleagues who are involved in representing their institutions at international levels on key programs and initiatives.

Speakers:
Jeffrey L. Molter
Associate Vice President of Communications
Emory University

Gary M. Stephenson, MS
Senior Associate Director, Media Relations
Johns Hopkins Medicine

Claudia Costabile, MA
International Communications Specialist
Education and Outreach
Johns Hopkins Medicine International

Moderator:
Jane Brust
Associate Vice President, Health Sciences Public Relations and Marketing
University of Southern California and
Associate Dean
Keck School of Medicine of the University of Southern California


Seattle Convention Center
Room 306

10:45 - 11:45a

Public Affairs Track Session
"Effective Policy Advocacy in an Era of Hyper-Democracy"

In an era of what this research calls "hyper-democracy," public policy advocates face daunting barriers to their efforts to gain access to and exert influence over policy makers and their staffs — especially in the elective branches of government and on both the federal and state levels. This is no more the case in any field than academic medicine, ever pressed to communicate clearly on complex issues to nonspecialist audiences. This presentation and discussion offer insights into the root causes of the growing challenge and what some policy influencers are doing to still succeed in influencing public policy.

Speaker:
Bartley Moore
President and Chief Research Official
National Journal's Policy Council

Moderator:
Mary M. Koppel
Assistant Vice President, Public Affairs
Office of Communications
University of Minnesota


Seattle Convention Center
Room 308

10:45 - 11:45a

Development Track Session
"Culture Matters"

How do you create a culture of philanthropy at your institution? The relationships between your dean, hospital CEO, and chief development officer are critical to setting the course for the faculty, development staff, and the administration. Hear from senior colleagues in the field and their institutional leader on how they have paved the way for success, or not.

Speakers:
James L. Madara, MD
Dean, Division of the Biological Sciences and The Pritzker School of Medicine
VP, Medical Affairs and CEO
University of Chicago Medical Center

Arthur T. Garson, Jr., MD, MPH
Vice President and Dean
University of Virginia School of Medicine

Speaker/Moderator:
Michele M. Schiele
Vice President and Associate Dean of Development
University of Chicago Medical Center


Seattle Convention Center
Room 304

10:45 - 11:45a

Public Relations/Publications Track Session
"Web Site Traffic Report"

Unlike printed publications, a Web-based publication offers editors and publishers the opportunity to carefully track how readers find their way to a Web site, how much time they spend on any given page, what they want to read next, and countless other tidbits — large and small — to help glean insight into an audience. What exactly is Web analytics and what kind of intelligence can you gain by employing them effectively? From readership stats to ROI, this session will provide an overview of how Web analytics offer an opportunity to understand your readers and make strategic changes to address their needs and preferences.

Speakers:
Ryan Hagg
Manager of Online Giving, Advancement Services, Annual Giving Programs University of Washington

Minnie Glymph
Associate Director for Editorial Services
Editor, DukeMed Magazine
Office of Creative Services and Marketing Communications
Duke Medicine

Moderator:
Michael Fitzsousa
Director of Communications
Office of Institutional Planning and Communications
Yale University School of Medicine
GIA Public Relations Track Chair


Seattle Convention Center
Room 201

12:00 - 1:30p

Literary Luncheon
"On Call"

On Call begins with a newly-minted doctor checking in for her first day of residency. Having studied at Yale and Dartmouth, Emily Transue, MD, arrives in Seattle to start her internship in Internal Medicine just after graduating from medical school. The book concludes with the end of her residency, three years later. Along the way, On Call describes the life of a resident physician and reflects on the way the medical system treats both its patients and doctors. Through her eyes and her honest, engaging prose, we have a rare opportunity to experience the growth of a true healer.

Speaker:
Emily R. Transue, MD, FACP
Authur, On Call
Clinical Assistant Professor, University of Washington
General Internist, The Polyclinic, Seattle

Moderator:
Lynn K. Hogan, PhD
Associate Vice President, Development and Alumni Relations
University of Washington School of Medicine
GIA Immediate Past Chair


Seattle Convention Center
Rooms 606/607

1:45 - 3:00p

General Session
"Is It Time to Market Medicine?"

With a predicted physician workforce looming and an AAMC call to increase enrollment by 30 percent, medical schools are challenged today more than ever to assess their abilities to meet current and future public demands for physician services. Challenging them further is the persistent, growing national need for a physician workforce that better reflects the increasing diversity of Americans. Come learn about the latest AAMC data on who is — and is not — going into medicine, new opinion research on the biggest barriers to medical school that undergraduate students face, and AspiringDocs.org the AAMC's innovative marketing campaign being developed to overcome these barriers and attract more African American, Latino/a, and Native American students to medicine.

Speakers:
Gwen E. Garrison, PhD
Director of Student and Applicant Studies
AAMC

Michael Perry
Partner
Lake Research Partners

Elisa K. Siegel
Senior Vice President, Office of Communications
AAMC

Moderator:
Keith Joiner, MD
Dean
University of Arizona College of Medicine


Seattle Convention Center
Rooms 602/604

3:15 - 4:30p

Public Relations Track Session
"Can We Talk (Science)?
"

Getting the world at large to understand and appreciate the seemingly arcane and often complicated world of scientific study can be a daunting task. Learn effective and realistic methods to communicate with medical and science writers that will pique their interest and help them to deliver simple messages on complex research.

Speakers:
Ruth SoRelle
Chief Science Editor
Baylor College of Medicine

Roxanne Nelson
Freelance Writer
Lancet, Lancet Infectious Diseases, Oncology and Neurology
and American Journal of Nursing

Moderator:
Joni Westerhouse
Executive Director, Medical Communications
Office of Medical Public Affairs
Washington University in St. Louis School of Medicine


Seattle Convention Center
Room 306

3:15 - 4:30p

Marketing Track Session
"Reaching the Referring Physician: Creating Connections and Building a Strong Referral Marketing Program"

Positive relationships with community physicians are crucial to the success of a teaching hospital. But good relationships don’t just happen. It takes an ongoing, strategic effort that is supported by administration and faculty. Comments like “My physicians are too busy,” or “They won’t change their referral pattern” don’t cut it any more. What makes a physician referral program successful? How do you get buy-in? How does Stark affect your program? How do you track results? This session will offer tactics to help jump-start your physician relations program.

Speakers:
Kathy Dean
Vice President of Marketing Communications
Geisinger Health System

Josephine (Josie) Aguirre
Director of Physician & Consumer Communications
University of Michigan Health System

Moderator:
Susan Alcorn
Chief Communications Officer
Geisinger Health System
GIA Marketing Track Chair


Seattle Convention Center
Room 305

3:15 - 4:30p

GIA Public Affairs/Government Relations Representatives (GRR) Plenary
"What the Election Means to Academic Medicine"


Seattle Convention Center
Room 307

3:15 - 4:30p

Alumni Track Session
"Alumni Affairs' Seat at the Table: Strategic Positioning Within the Institution
"

Alumni programs can no longer afford to grapple with their identities or places within the institution. In this session, we will discuss trends toward establishing our "seat at the table" with decision-makers, essential partnerships, and the broad perspective of alumni affairs as part of the overall advancement landscape.

Speaker:
B. J. Bess
Director of Alumni Relations
University of Michigan School of Medicine

Moderator:
Lynda B. Nine
Vice President, Alumni Affairs
West Virgnia University School of Medicine
GIA Vice Chair, Alumni/Development


Seattle Convention Center
Room 309

3:15 - 4:30p

Development Track Session
"Is It All About Access?"

Hear from two institutions, one public and one private, about their patient concierge service. How does such a service fit into the overall development program? Are there measurable results? How are issues of privacy and HIPAA concerns handled?

Speakers:
Elizabeth C. von Kessler, BSN, MS
Director, Clinical Product Development
Johns Hopkins Medicine International

Keith Todd
Associate Vice President for Development
Ohio State University Medical Center

Moderator:
Candler Gibson
Director of Development, Clinical Neuroscience
University of California, San Francisco
GIA Development Track Chair


Seattle Convention Center
Room 304

4:30 - 7:00p

7:00 - 9:00 p

Free Time

Dine Arounds


9:00 - 11:00p

GIA Hospitality Suite Open


Sheraton Seattle Hotel
Check with AAMC Registration Desk for Suite Number

Sunday, October 29

8:00 - 9:45a

GIA/GRR/PME Brunch and General Session
"Winning the Grassroots Campaign Might Have Been the Easy Part — What the California Stem Cell Initiative Teaches Us About Advocacy"

California stem cell advocates won a landmark political victory in 2004 with successful passage of Proposition 71 and the establishment of the California Stem Cell Institute. Now, two years later, the Independent Citizens Oversight Committee (ICOC) is grappling with the hard part of making an initiative with broad public support a reality. Hear from the chair of the ICOC about the Institute's progress and what its establishment teaches us about grassroots advocacy campaigns today.

Speaker:
Robert N. Klein, JD
Chairman
Independent Citizens' Oversight Committee
California Institute for Regenerative Medicine

Moderator:
Gerald S. Levey, MD
Vice Chancellor for Medical Science and Dean
David Geffen School of Medicine at UCLA


Seattle Convention Center
Rooms 602/604

10:30a - noon

Steering Committee Meeting (Closed)

Seattle Convention Center
Room 208

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