Concepts in Quality Improvement
Useful theories, definitions, and ideas for developing and learning about quality initiatives.
RWJF
Glossary of Quality Terms
Recommended Reading
OPI Quality Project: Selected Readings (PDF)
Building
a Better Delivery System; Committee on Engineering and the Health
Care System, IOM (Washington, DC: National Academies Press, 2005)
Crew
Resource Management: The Flight Plan for Lasting Change in Patient Safety;
F. Andrew Gaffney, M.D., FACC, Capt. Stephen W. Harden, and Rhea Seddon,
MD (HCPro, 2005)
Fundamentals
of Health Care Improvement: A Guide to Improving Your Patients' Care;
Gregory Ogrinc, MD, M.S.and Linda Headrick, MD, MS (The Joint Commission
Resources, 2008)
Medical
Quality Management: Theory and Practice; ACMQ, editor: P. Varkey (Jones
& Bartlett Publishers, 2010)
The
Memory Jogger: A Pocket Guide of Tools for Continuous Improvement &
Effective Planning; Michael Brassard and Diane Ritter (GOAL/QPC: Salem,
NH, 1994)
The
Quality of Healthcare: How to Measure and Improve It; Robert Wachter
(Google Knol)
Toyota
Culture: The Heart and Soul of the Toyota Way; Jeffrey Liker (McGraw-Hill,
2007)
Understanding
Patient Safety; R. Wachter (New York: McGraw-Hill, 2007)
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