Senate Hearing
Links Nurse Shortage to Poor Working Conditions
At a May 17 hearing
before the Senate Health, Education, Labor, and Pensions Committee,
a panel representing policy-advisors and care providers testified that
the growing nursing shortage is a symptom - not the cause - of a deteriorating
healthcare delivery system. According to the witnesses, industry-wide
forces such as declining reimbursement, higher levels of patient acuity,
increasingly complex technology, and diminishing resources have created
a stressful, unrewarding, and accusatory work environment that drives
experienced nurses out of the profession and discourages new nurses
from entering the field.
Citing a recent report from the Nurse Division of the American Federation
of Teachers, Gerald Shea of the AFL-CIO told the Committee that better
working conditions would significantly reduce the number of nurses leaving
their jobs. The report found that about 75 percent of nurses planning
to leave the profession would consider staying if their working environment
improved. Sen. Christopher Dodd (D-Conn.) strongly agreed with this
report, referring to a recent bargaining session between a Connecticut
hospital and its unionized nurses which focused solely on working conditions,
not wages or benefits.
The panel (which also included representatives from a home care provider,
a policy research center, and the American Hospital Association) suggested
several ways to improve working conditions for nurses. They recommended
that the Committee first fund quantitative research that would clearly
and specifically identify the primary causes of dissatisfaction - currently,
the data is primarily anecdotal. They also advised that nurses play
a central role in reconfiguring their workplace and the care delivery
system. Julie Sochaski of the Center for Health Services and Policy
Research at the University of Pennsylvania reminded Senators that nurses
have historically driven important and highly effective changes in care
delivery such as the development of specialized intensive care units.
Arguing that mandatory or expected overtime is one of the greatest
sources of nurses' dissatisfaction and frustration, Mr. Shea encouraged
Congress to consider a ban on mandatory overtime. However, other panel
members disagreed and considered a ban simply a short-term solution.
Sister Mary Roch Rocklage of the American Hospital Association added
that overtime is not used by hospitals as a "quick-fix," but as a method
of last-resort. Sens. Edward Kennedy (D-Mass.) and John Kerry (D-Mass.)
followed up by announcing their plans to introduce legislation that
would offer financial incentives to facilities that avoided mandatory
overtime and would provide funding to those unable to fill vacancies.
The panel warned the Committee that the nursing shortage is evolving
into more than a staffing issue. It is becoming a patient safety and
access issue. Mr. Shea cited a recent JCAHO study that found nearly
25 percent of serious medical errors are linked to inadequate staffing
levels. The witnesses urged Congress to put staffing issues at the center
of their current debates over patient safety and access to care.
Information: Christiane Mitchell,
AAMC Office of Governmental Relations, 202-828-0526.