Calling it "disjointed" and "inefficient," the Institute
of Medicine (IOM) March 1 released a discouraging report on the state of
the American health care delivery system. Coming out of the IOM's Committee
on the Quality of Health Care in America, the report entitled "Crossing
the Quality Chasm: A New Health System for the 21st Century,"
is the follow-up to the 1999 IOM report on medical errors.
The report identifies six areas that must be improved upon by all entities
in the health care enterprise: safety, effectiveness, responsiveness to
patients, timeliness, efficiency, and equity. To ensure improvement, the
Department of Health and Human Services should monitor and track these
areas and report annually to Congress and the president on progress being
made. The IOM report recommends that this overhaul can only be made possible
by a $1 billion "innovation fund" created by Congress for use
over the next 3 to 5 years to support projects that seek to improve the
health care system.
The report emphasizes that while the system is geared toward providing
critical care, 70 percent of the health care administered is for chronic
conditions, such as heart disease, diabetes, and asthma. The IOM committee
looks to the Agency for Healthcare Research and Quality (AHRQ) to initiate
reform in this area by directing it to identify 15 or more priority conditions,
primarily chronic, that account for a sizable portion of the nation's health
burden. Then, through a combined effort, health care organizations, clinicians
and purchasers should research and implement evidence-based care for these
conditions. AHRQ also is directed to convene a series of workshops to examine
the various teams that deliver health care and to address a number of challenges,
such as the most efficient way to coordinate care and improve outcomes
within these teams.
The report also highlights the need to revamp the system to build a
technology-based information infrastructure. This report says this will
simplify the use of patient information, medication ordering, the prescribing
and dosing of drugs, and payment for services. The report states that without
a new technological framework, improvements to the quality of care in this
country will occur extremely slowly.
Finally, the report addresses the importance of having an appropriately
prepared health care workforce to provide care in an improved health care
system. It calls for a multidisciplinary summit of leaders within the health
professions to be convened to develop strategies for restructuring clinical
education and assessing the implications of these changes on the credentialing
programs, funding, and sponsorship of education programs for health professionals.
Information: Erica Froyd, AAMC
Office of Governmental Relations, 202-828-0525.