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Government Affairs Home > Teaching Physicians > E&M Documentation Guidelines

Medicare's Coding System for Evaluation and Management (EM) Services and Documentation Guidelines

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Background

Evaluation and management (EM) services refer to visits and consultations provided by physicians or residents under their supervision. Each of these services is assigned a CPT (Current Procedure Terminology) code for billing purposes. These codes were developed by the American Medical Association and implemented by HCFA in 1992, as part of the sweeping changed required by the resource-based Medicare fee schedule payment system. Like all CPT codes, EM codes are "universal" and used by Medicare, Medicaid and most other payors for processing claims for the professional services of physicians. Since visit and consultation services are high volume physician activities, the EM codes are the most frequently used by physicians in daily practice.

How Physicians use EM Codes

To bill for a patient visit conducted at a clinic, office, hospital, emergency department or nursing home setting, a physician must select an EM code that best represents the service performed. EM codes are organized into various categories by delivery site of service, then into as many as five discrete "levels" or "established" patients. All these categories and code levels are intended to provide the physician with an opportunity to select the code that best reflects the extent of his/her personal work necessary to perform the visit service.

EM services are constructed on the basis of physician performance in three "key" elements of every visit or consultation service: patient history, examination and medical decision-making. In a teaching setting, the physician must either personally perform or observe a resident perform the key elements of the visit service. Secondary factors for selecting a code include the activities of counseling, coordination of care, nature of the problem and the time spent "face to face" with the patient. As the degree of physician involvement and work intensity varies along the key components of history, exam and medical decision-making for any visit service performed, so does the level of code selected. The more work performed by the physician, the higher the level of code he/she may bill within the appropriate category.

Medicare carriers were advised by the HCFA national office to provide focused educational programs for practicing physicians to assure that physicians understand and use the codes properly.

An Example of EM Coding

A cardiologist sees a new patient for a cardiology consultation in an outpatient clinic setting. To bill the cardiologist must select EM code category 99241 to 99245, and then select the appropriate service from one of the category's five levels. To determine the appropriate EM code, the physician must make a judgement about the patient's condition for each key element of service--patient history, examination, and medical decision-making. Then, the physician must make more judgements about the nature and extent of work he/she provided. In detail, the EM coding processes includes determining the levels of service through several steps:

  • Step one: Determine the Level of History. History consists of the review of present illness, review of all organ systems, review of past medical, family and social history, and the assessment of an array of physiological factors within each of the areas of history, including a review of eight elements of history and 12 to 14 organ systems.
  • Step two: Determine the Level of the Physical Exam. For the required multi-organ system examination, the physician is permitted to use clinical judgement relative to the nature of the patient's problem(s) and as to what extent all 12 organ systems should be examined. Once the physician has conducted the exam, he/she must decide whether the exam was problem focused, expanded problem focused, detailed or comprehensive.
  • Step three: Determine the Level of Medical Decision-Making. Medical decision-making refers to how the physician rates his/her degree of difficulty in establishing a diagnosis and treatment plan for the patient. The levels of EM services recognize four types of medical decision-making--straight forward, low complexity, moderate complexity and high complexity. Identifying the appropriate type requires another three layers of decisions to determine:
    1. a) the number of diagnoses or care options rated as either minimal, limited, multiple or extensive.
    2. b) the amount and/or complexity of date to be reviewed as either minimal, limited, moderate or extensive.
    3. c) the risk of complications and/or morbidity, mortality as either minimal, low, moderate, or high in accordance with the assessment of the nature of the patient's presenting problems, diagnostic procedures ordered and management options.
  • Step four: Aggregate All Determinations and Select a Level. If, for example, the cardiologist performed a comprehensive history, a comprehensive exam, and a medical decision making with a high complexity, than he/she would be able to bill a 99245, the highest level consultation code.

The AAMC is concerned that the current EM coding and documentation system is not well coordinated with Medicare's final rule for teaching physicians, implemented in July, 1996. The AAMC believes that a teaching physician's efforts to deliver patient care and train residents, should take precedence over elaborate and burdensome payor requirements for billing. Therefore, the AAMC advocates that HCFA work to streamline the EM coding system and coordinate the general guidelines for selecting and documenting EM services with the Carrier Manual Instructions for the 1996 Medicare rule for teaching physicians.

EM Documentation Guidelines

Currently, HCFA and the AMC CPT Editorial Panel have begun a process to review, refine, and change the original EM Documentation Guidelines that were published by HCFA in May, 1997. Scheduled to go into effect on July 1, 1998, the medical community was invited to submit comments on the guidelines prior to an April 27 briefing session to be held in Chicago and hosted by HCFA and the AMA. The AAMC completed and forwarded a lengthy critique and comprehensive recommendations for improving the guidelines based on comments received from AAMC members in March. (Comment letter dated April 13, 1998 to Dr.'s McCann, Wooton and Harris and Comment letter dated July 22, 1998 to Dr.'s Berenson, Dickey and Harris)

As a result of the fly-in, the AMA and HCFA agreed to delay implementation of the guidelines until no sooner than the spring of 1999. In addition, a revised framework for the EM documentation guidelines was circulated for comment. The revised framework is a significant improvement over the original document issued May, 1997. Since the April 27 briefing, the AMA House of Delegates voted to reject the revised framework and the "numeric" approach for Medicare documentation. (Washington Highlights article April 30, 1998, HCFA Adopts AAMC Suggestions to Delay Implementation and to Revise Documentation Guidelines.)

Congressional Activity

A resolution has been introduced into both the House and Senate on the subject of excessive documentation requirements (H. Con. Res. 264 and S. Con. Res. 93). Rep. Frank Pallone (D-N.J.) introduced the House resolution on April 28, 1998 and Sen. Robert Torricelli (D-N.J.) introduced the Senate version on May 4, 1998.

AAMC Action

AAMC staff have forwarded two lengthy comments letters--one on the original EM documentation guidelines and a second on the revised framework published in April 1998 to both HCFA, the AMA and to all major specialty societies. In addition, AAMC staff have had a series of meetings with high level HCFA officials to discuss our recommendations for improving and simplifying the guidelines. The AAMC advocates pilot testing the guidelines in at least one academic medical center prior to implementation.

Contacts

Denise Dodero, Associate Vice President
AAMC Health Care Affairs
ddodero@aamc.org
(202) 828-0493

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